Privacy Policy
Last updated 24 August 2026
What we collect, why we collect it, how long we keep it, and how to get it removed.
Controller
Menula LLP, a limited liability partnership registered in India, is the data controller for topCreators.bid. Contact topcreatorsbid@gmail.com. Our registered office address is available on request.
What we collect
- Public profile data of listed channels — handle, display name, avatar image, follower count — retrieved from the platform’s official API or a licensed data provider.
- Buyer email address, and phone number if you choose to give one, collected at checkout for your receipt, for support, and to process the payment through Razorpay.
- Technical and analytics data — IP address, user agent, pages viewed. IP and user agent are used to de-duplicate click counts and are stored only as a salted hash for that purpose.
- Click counts per listing, in aggregate.
No card data ever touches our servers. Payment details are collected and processed entirely by Razorpay — see Razorpay’s Privacy Policy.
Why we use it
- Operating and displaying the leaderboard.
- Taking payment, issuing receipts, and handling refunds and disputes.
- Fraud prevention and abuse control.
- Aggregate statistics (totals committed, listing counts, clicks).
We do not sell personal data and we do not use it for advertising profiling.
Processors
- Razorpay — payment processing.
- MongoDB Atlas — database hosting.
- Amazon Web Services — application and asset hosting (Asia Pacific, Mumbai region).
We do not use any third-party analytics or advertising service.
Retention
- Payment records: 7 years (accounting and tax obligations).
- Profile cache: 24 hours, then automatically deleted.
- Click de-duplication hashes: 1 hour.
- Server logs: 30 days.
Cookies
We use only cookies that are strictly necessary to operate the site. We set no advertising, analytics or cross-site tracking cookies. If that ever changes, a consent banner will be shown and non-essential cookies will be set only after consent.
Your rights
Depending on where you live (including under India’s Digital Personal Data Protection Act, the GDPR and the CCPA/CPRA) you may request access to, correction of, or deletion of your personal data, and object to or restrict certain processing. Channel owners can also have an unauthorised listing removed — see Takedown & impersonation.
Email topcreatorsbid@gmail.com. We respond within 30 days. You also have the right to complain to your local data protection authority.